Window World of Lexington Reviews

Hear what our clients are saying.

These are actual testimonial letters received in our Lexington office from customers throughout our region who had a diverse range of needs.

“Please forgive the tardiness of this Christmas thank you note. I just recently returned back to work from a surgical procedure. In no way does the tardiness of this letter reflect how the Thomson-Hood Veterans felt about their Lincoln and Roosevelt Christmas party.

In my many years of hosting Christmas parties at the Thompson-Hood Veterans Center, I have never seen some of our Veterans brought to tears because of the wonderful gifts that they received. A few days after their party, a couple of days after the Christmas Party was over, I went and talked to a few residents to see how things were going and if they were enjoying their gifts. One of the residents stated that he couldn’t believe that somebody that didn’t even know him could do something so special.

We would never have moments like that if it wasn’t for organizations like Window World and their amazing employees to put in so many hours of planning, organization, and implementing programs to help our veterans. For that the Thompson-Hood Veterans Center Staff and Veterans want to say Thank You again for going that extra mile to find that perfect gift so that their Christmas wishes could come true. All of you are a true blessing to the Thompson-Hood Veterans Center.”

– Michelle Q. Ewing, CTRS, AP
Activities Director

“We are more than 100% satisfied with Window World. We just had siding and gutters put on our home which was installed by Robert and Chris. The entire process from sales to completion was a dream come true for us as we have had very poor response from other workmen/contractors in the past.

Ron, our salesman, was professional and personable. Your office staff was always helpful and courteous. Communication between departments was right on. Your representatives did what they promised every time.

Now, Robert and Chris, the two we have had the most contact with. Both are the best. Their work is beautiful. Our house looks great! However, the quality of their work is not their only talent. Aside from their hardworking natures, they represent Window World in the most positive way by explaining any concerns we have had. Their personalities and happy natures make them so pleasant to have around. We never wondered when they would be here because they told us, and they were here every day until our job was completed.”
– John and Ginny Lindley

“This is not the first job Window World did for our church. The first project was replacing all the windows of the church; this was just about 2 years ago. A fine job was done and the benefits have already shown up in the gas and electric bills and the use of the rooms.

The church asks for bids on covering the outside of the Education building with siding and replacing the entire gutter system on both buildings. Window World’s bid was the one we accepted. We met with Tommy, the owner, and Bill, the sales rep, on more than one occasion and they came each time we asked. The work began in December of 2013 and continued into January, 2014. On some very cold days this crew worked. As the work proceeded many complements where heard by our church members, “the siding look great”, “Wow! What a difference this has made.” About three weeks into the project the church asked for an made a significant addition to the project. Adding this included inclosing some very large windows. After submitting the cost the addition was added to the project.

Now I want to personally thank Biff, the crew boss, and Chris and Snag. These three men did the siding work and metal work. They worked in the cold, the rain and the snow. They were given challenges of great heights, ledges, doors, windows, bad wood, a mailbox, electric outlets, lighting, bird nest, squirrel holes and a large awning. I was there when Biff was up 25ft in the air on scaffolding for over three hours. I was also there when Snag fell 19ft, I’m truly glad he is okay.

Guys, “You did a great job and I thank you for your care and excellent work.” “It looks GREAT!”

The men who installed the gutter system did an excellent job also, doing just what we asked of them to do. They also were given some challenges of great heights and bitter cold. Another fine job was completed and we thank you men also.

At any time I would be happy to talk to potential customers and glad to have potential customers come by and take a look at the work Window World did for our church.”
– Joe W. Esenbock, Jr.

“Thank you for your great service and friendly manner. Also to your great service of the crew of Dave’s that installed my windows. They were neat, clean and friendly and did a wonderful job at my home. My shutters look great on my new windows. I have enjoyed my new windows and glad I chose your company. I will gladly tell people of your great service. Thank You.”
– Barbara Perkins

“In December of 2012 David and Nick arrived to install my new windows. At the same minute they arrived I discovered that I was having a flood in my bathroom which had already spread into the bedroom hallway. David saved the day until my plumber could arrive by using a shop vac that he had with him. It was no big deal to David, but it was a very big deal to me! He saved me from having damage to my hardwood floors which I had just had refinished!

I have lived with my windows long enough to know that they are wonderful and the best on the market. My house is about 60 years old so it was very important that they blend with my vintage house. They are beautiful! No matter how cold it is outside I can put my hand right next to the window and can feel no cold at all.

I could not be more pleased with the installation by very professional Window World employees or the windows that blend with my house so perfectly. I recommend Window World to everyone I talk to about replacement windows.

Thank you Window World! You are the best!”
– J. Nielsen


I’m writing to compliment the outstanding service I received from Window World in October. Everyone I worked with was wonderful, including the ladies who set up the sale and installation appointments.

Ron Marshall came to my home and did an excellent job of explaining different window options…”
– Nanci Unger

“To Whom It May Concern,

My husband and I had windows installed by your office on April 21, 2010. I would like to compliment the contractors that your company sent to our house to install our windows. They were prompt and professional. They arrived at our house on time & got right to work. It was obvious…”
– Jordan Hillard

“Window World,

I had windows put in my rental house around the last of October. The two men who put them in did a great job. It was a cold rainy day, and one guy worked outside in the rain. I don’t know his name but the one who worked inside was William Tubbs. It is rare to find someone who takes pride…”
– Jo Hunter

“We love our new windows, they sure make a difference. All of your employees were nice…”
– Brenda Owens